The victim, Chetana Devrukhkar, was attempting to board a moving train heading for Chhatrapati Shivaji Maharaj Terminus (CSMT) when she slipped and fell on the platform, senior inspector Pandhari Kande of the Kalyan GRP said

Argument during Friday morning rush hour sees passengers fall onto tracks, leads to service disruptions; the incident occurred around 10 am when the Chhatrapati Shivaji Maharaj Terminus (CSMT)-bound slow local had just started from Sion station