Since the deployment of three M-UTS Sahayaks at Mumbai’s CSMT in November 2025, the initiative has helped over 1.97 lakh passengers secure unreserved tickets in just three months, highlighting the scheme’s impact in reducing queues and speeding up ticketing during peak hours

According to the Disaster Management Cell of the Thane Municipal Corporation, the accident occurred around 6.02 am on the road leading towards Mumbra