As per data accessed by mid-day, the central agency received a total of 155 complaints, which were not resolved within 24 hours.
A pothole that was filled after a complaint on fixit app. File pic
Similarly, the BMC would also pay 79 citizens whose complaints could not be attended to by the seven zonal officials. Of these, 34 citizens turned up to take the cash prize whereas 24 denied it. And the remaining 17 are yet to collect the money.
Requesting anonymity, a senior civic official said, "After we approached the citizens, some of them turned up to take the cash prize while others said they had complained in good faith and not for the money. Their only intention was to get the potholes filled, which got done within 24 hours. We are still contacting people who are yet to collect the prize."
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