Yearender 2021: What did Mumbai’s brave new restaurants learn in their first tough year in business?

The lockdown was catastrophic for many businesses—especially those in hospitality. How then did restaurants gather the courage to launch in 2021? Mid-Day.com spoke to restaurateurs about the struggles and wins of debuting as the pandemic continued

Hospitality businesses worldwide —from travel to gastronomy —were hit the hardest by the pandemic. Even though the lockdown saw deliveries sky-rocketing as restaurants paused in-person dining, the industry continued to suffer huge losses owing to drops in revenue and profitability, leading many to close down operations permanently. In what can be termed as the most volatile times, several entrepreneurs kept the faith alive and opened up new ventures. To better understand the challenges and strategy behind running a hospitality business in the pandemic, Mid-Day.com spoke to four entrepreneurs from Mumbai who set up distinct types of eateries this year. 

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