Over a month after mid-day’s expose on their partners’ rash and dangerous riding, Rapido, the bike taxi provider, announced measures like helmets and an SOS button for the safety of customers. During a drive early last month, correspondents of this paper had first-hand experience of the riders’ recklessness.
 
mid-day correspondents had the same experience with Uber bike taxis as well. However, the company has not made any announcement over the past month about addressing the problems pointed out by this paper.

Meanwhile, Rapido said it has taken cognisance of the shortcomings in the functioning of bike taxis, as highlighted by mid-day, and made fundamental changes. From now on, customers will get a helmet and the bikes are equipped with an SOS button to be used in case of rash driving or other safety-related incidents.