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Mobile blackout hits Mumbai Metro Aqua Line after vendor shutdown
Updated On: 22 March, 2026 08:07 AM IST | Mumbai | Rajendra B. Aklekar
A contract dispute and shutdown of a third-party provider have caused a complete mobile network blackout on Mumbai Metro’s Aqua Line, impacting Vodafone and BSNL services.

Passengers will no longer be able to make calls on the Aqua Line. FILE PIC/SAYYED SAMEER ABEDI
With the third-party infrastructure provider being switched off for failing to meet contract conditions and any new network, there is now complete communication blackout inside Mumbai Metro’s Aqua Line, the city’s first underground corridor. Vodafone India services that were available between Worli and Aarey-JVLR have also been now impacted, along with BSNL services.
A Vodafone India spokesperson said, “Vi services on the Mumbai Metro line are currently impacted. As per the MMRCL arrangement, Vi’s connectivity was being provided via ACES, whose primary contract with MMRCL is now terminated. Despite our readiness, factors involved are beyond our direct control.”

