Updated On: 22 January, 2025 12:06 PM IST | Mumbai | Rajendra B. Aklekar
Lying dormant for three years, commuters have been forced to rely on private apps for train updates; while private and third-party mobile apps provide such information, the railway’s official system has yet to catch up

Blank EIM panels at Thane (top), Ghatkopar (left) and Dadar stations
The ‘Expected in Minutes’ (EIM) panels on platform indicators of Central Railway in Mumbai have been non-functional for the past three years, despite repeated assurances that they are being tested and will be operational soon. As a result, commuters at railway stations have no way to know how long it will take for a train to arrive.

Copy-paste replies by Senior Divisional Signalling and Telecom Engineer (Sr.DSTE) in 2023, 2024 and 2025, that testing is on