There was utter chaos at Panvel station as Central Railway (CR) on Tuesday changed platform numbers without informing the general public and commuters. “You cannot wake up suddenly and renumber platforms overnight without giving any notice. There was too much suffering and chaos at Panvel station in the morning. They renumbered the platforms without any notice and warnings,” said a commuter,  Prakash Kadam.

“We got on the local train at Panvel station as the platform indicator showed it was the 8.09 am train. The entire train was packed and then Railway Protection Force (RPF) officers came up and emptied it saying it was the 8.19 ladies special and that the platform numbers had been changed in the morning. You can imagine the anger among the public. This is not the way,” another commuter, Anant Kamath, said.