Updated On: 18 March, 2020 06:42 AM IST | Mumbai | Hemal Ashar
Cancellation fees touch raw nerve for train travellers as they ask why they should pay for obeying a government advisory.

Suresh Rathod with daughter Hinanshi and wife Bhavini
Charni Road resident Suresh Rathod is irked about having been forced to pay a cancellation fee for two train tickets (to and fro for three family members) booked for a holiday to Tarkarli from March 17.
Rathod said, "I cancelled the Railway tickets booked for me, my wife Bhavini and daughter Hinanshi from March 17 to March 21. I had booked the tickets in January this year. When I went to Churchgate station to cancel them on March 14, there was a long queue of people at the counters, all cancelling long distance travel plans. I too thought it best to exercise caution, in these times."