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IndiGo passengers still await compensation 75 days after December chaos

Flights cancelled, delayed during December’s rostering chaos leave affected flyers chasing promised payouts even months later

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Passengers gathered around the IndiGo information desk to inquire about rescheduled flight timings in December. File Pic/Nimesh Dave

Passengers gathered around the IndiGo information desk to inquire about rescheduled flight timings in December. File Pic/Nimesh Dave

Even after 75 days of the IndiGo chaos in December 2025, some passengers who travelled during the worst-hit period are still waiting for their compensation from the airline.

Flights in December were cancelled or severely delayed after IndiGo failed to realign crew schedules with the new flight duty time limitations. The rules raised weekly pilot rest from 36 to 48 hours and restricted night landings from six to two, disrupting rostering at an airline that controls around 65 per cent of India’s domestic aviation market.

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