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IATA handbook shows how to support families of air mishap victims

International Air Transport Authority introduces chapter on steps aviation stakeholders must take to make those impacted feel cared for

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An aircraft on its way to Chatrapati Shivaji Maharaj International Airport soars above high-rises in Ghatkopar. FILE PIC/ASHISH RAJE

An aircraft on its way to Chatrapati Shivaji Maharaj International Airport soars above high-rises in Ghatkopar. FILE PIC/ASHISH RAJE

While aeroplane accidents are rare, when they do occur, loss of life, tragically, is often witnessed. In such cases, contingency plans detailing how airlines and aviation authorities should react are followed, with first responders always being available to ensure as little harm to human life and surrounding areas occurs, especially on airport premises.

In the last week, the International Air Transport Association (IATA) announced that it has launched a revised Emergency Response Best Practices Handbook (ERP), which includes a chapter detailing how to assist families of victims for the first time.

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