Netflix has come under fire after viewers reported issues with subtitles during BTS’ much-anticipated comeback livestream, BTS The Comeback Live: Arirang. While the event marked a major milestone for the streaming platform, the viewing experience left many fans disappointed.

The concert, held at Seoul’s Gwanghwamun Square, was streamed globally, reaching audiences in nearly 190 countries. It also marked Netflix’s first large-scale live music broadcast, raising expectations among fans worldwide. However, the excitement was dampened by technical glitches, particularly involving subtitle synchronization.