Neelam Kothari has called out an airline after what she described as a distressing experience on her recent Toronto–Mumbai flight. The actor shared that not only was the flight delayed by over nine hours, but she also fell seriously ill mid-air, fainted after a meal, and received no medical follow-up or assistance from the cabin crew. She also called out a netizen for disregarding her complaint.

Neelam Kothari calls out airline

Taking to X, she wrote, “I am extremely disappointed with the treatment I received on my recent flight from Toronto to Mumbai. Not only was my flight delayed by over 9 hours, but I also fell seriously ill onboard, fainting after a meal. Despite a fellow passenger helping me back to my seat, I received no follow-up care or even a single check-in from your crew. I’ve tried contacting your customer service with no response. This level of neglect is unacceptable. Please address this matter urgently.”